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Thomas was professional, knowledgeable and on time within a few days of my call!We made the mistake of trying to remedy our bedbug situation by ourselves! Don’t make the same mistake we made! Call Thomas; He was very discreet and He explained his machines and how they worked and what type of chemical he was using. He was clean and efficient and left us literature along with the verbal information and instructions as to what we needed to do to be successful with this process. He also did our vehicles which was a huge bonus and we were happy he could provide this additional service! He came back to check on the progress and let us know that we are successful! He answered all our questions and was available when we nervously texted him more questions during the weeks that followed his services.I would highly recommend K&A Pest Services to all of my friends and family and strangers alike!!
Tom came to check my situation.He is extremely knowledgeable and he tells you all your options and how you should proceed in a professional manner and he made sure i knew exactly how and why he was doing what he did .He is wonderful to talk to and i would higjly reccomend him to amyone .
Discovering that your home has been invaded by bed bugs is traumatic for the entire family – it shakes you to the core to feel that your safe place has been invaded. However, working with Thomas at K&A pest control was the best decision we could have made. While we were nervous and upset, Thomas was calm and insightful. He is a consummate professional. He explained the process he and his team would use and the procedure that we would need to follow to eradicate the bugs. Of all the agencies that we contacted, he was the only provider that offered a guarantee to his work and the only organization who explained the need to treat the whole house. He was committed to his work, patient with our learning curve, and happy to educate us on the issue and how to try to prevent a future outbreak. Additionally, all the other providers wanted us to clear our entire house before they arrived – making us much more anxious and overwhelmed. Thomas’ team, came in, inspected our house and furniture, and bagged our clothing and other soft goods that needed to be cleaned and dried. Knowing that we had a team of experts in our corner to inspect and clean really alleviated much of our stress and calmed our nerves. This was not an easy or quick process – it takes a few weeks and a bit of inconvenience but it is not as earth shattering as it seemed on the day of the discovery. It may not be an experience that we would have chosen, but our family was able to pull together and our whole house has been cleaned! Again not the way we would want to pare down, but pare down we did and it feels good to be more organized and bug free!
Tom came to check my situation I had a mild bed bug issue .I was embarrassed and confused on what to do .Tom made me feel so much better .He is extremely knowledgeable and he tells you straight but in a professional manner and he made sure i knew eaxaxtly how and why he was doing what he did .He is wonderful to talk to and i would higjly reccomend him to amyone .
After discovering that my daughter's bed had what I suspected to be a bed bug infestation and trying to tackle the problem myself for a week, I realized I was not up to the task and began searching for professional help. After reviewing multiple companies and their methods, I found that K&A 's approach was the most appealing. Thomas confirmed my suspicions...bed bugs... and scheduled an appointment right away. I had become extremely stressed out dealing with the bugs but his knowledge and demeanor really helped calm me down. Thomas was very professional and has never failed to answer any questions I have had. When you have bedbugs you really need to know that you have someone you can turn to who will eradicate them. I would highly recommend K&A to anyone who suspects or is battling a confirmed infestation.
I own a five family apartment building. I googled for someone who specializes in getting rid of bed bugs and Thomas’s company popped up. It was a Saturday night and he answered the phone right away. Thomas came and examined each and every apartment. He is very knowledgeable and answered all my questions. He’s always on time and he will text you if he is going to be running late from another job. I highly recommend Thomas. Thank you Thomas.
Hello Michelle, Thank you for taking time to complete this review we appreciate it very much. Should you need our help in the future don't hesitate to contact us. Regards, Thomas
Thomas provided extermination services to my home, my office and preventative services for my rental unit. He was extremely knowledgeable and took the time to answer my questions and address any concerns I had. Equally important to me, Thomas clearly explained the nature and scope of his extermination services, the costs involved and outlined his 6-month service warranty. I would highly recommend him to homeowners and landlords, and am planning on having him return in the future for preventative services.
Hello Joseph, Thank you for taking time to review our services. Regards, Thomas
Upon searching high and low for the best exterminator I came across Thomas's website. I am the type of person who will not pay for something unless it's the best. After talking to Thomas for a while on the phone I was very confident that he could completely eradicate my pest problem. He is very informative and trys to make you comfortable through the entire process. I went from feeling like the world was ending to feeling "We Got This" After he came to treat my house I have yet to see a single one, Thomas is a pleasure to work with and gets the job done he made my problem feel miniscule Thank you Thomas
Hello Lynn, thank you very much for the review . Best of luck with the new house.
Thomas provided a detailed home inspection and was exceptionally responsive, thorough and thoughtful. I know I can call or text him at any time and he'll get right back to me in a reasonable amount of time. On top of his overall knowledge base, he is pleasant to deal with and work with. I appreciated the personal touch of a dedicated small business owner who knows his stuff.
Hello Ann, thank you very much for the review. I'm glad it turned out to be a false alarm. Have great Holliday season . Thomas
I had a bedbug scare (found a live bug) and Thomas (the owner) was great - he talked me through the signs of a bedbug problem over the phone (during evening hours) and ensured that I did not panic. He took the time to stop by when he was in the area the next morning. He was honest, and did not try to sell me any unnecessary treatments, since they were not warranted in my situation. He also educated me about prevention (moving the bed away from the wall, not storing items under the bed) and I was also able to purchase some inexpensive bedbug traps from him for my bedposts. That way, I can monitor for bedbugs in the future as I am sometimes at risk from encountering them through work. I highly recommend his services!
I called Tom just picking a random exterminator by Google. Tom answered the phone and I explained to him my situation which is a mess! I had questions in what do being a tenant in an apt. He explained to me when I'm responsible for treatment and when the landlord is obligated to do so. I'm still in the middle of this mess but it was nice of him to answer my questions even though I'm not the one who would be hiring him. He just was willing to HELP me with answers. I hate that too many landlords out there don't take care of the problem or just hire a cheapo to say "they hired someone" that did the job but of course don't care about quality. Therefore the problem isn't really taken care of so you just end up with the problem all over again! I wish he would just go with Tom but I know the chances of that are slim to none and Tom realizes that also. Tom was willing to help a tenant out with questions to get correct information because he doesn't just care about $ he cares about solving the problem and obviously showed to me that he realizes no one should have to live like the way I am right now. I have seen the side of him that a lot of people never know about. That just because I'm a tenant it doesn't mean I'm a nobody! He will give you information that you are most likely unaware of. Thanks Tom for helping me as much as you can. I appreciate people like that! Oh and btw I DID call other exterminators and they were "too busy to talk" once I said I'm a tenant looking for answers. Tom did happens to be busy when I called him on the way to a job but he called me back promptly and even gave me added info in text. I told him I'd refer him to anyone I know that has an issue at all being a tenant, landlord of buildings or an owner of a single home. I like his tactics and to me that says alot.
Hello Nancy, Thank you for your kind words. In the end, it is up to your landlord to eliminate the problem, not to just hire anyone. You as a resident have set of responsibilities and so does your landlord. Not many if ANY bed bug infestations can be solved by just spraying. Even if you know what to spray and where. There is a reason why virtually EVERY pest control professional agree that bed bugs are the most difficult insect to exterminate. We have the solutions but I can not force anyone to hire us. Regards, Thomas
Thomas was great.... he stated off by telling me it was "way too early to worry and that I needed to stay calm" . He then had me send him pics of what I thought might be bed bugs. He quickly returned my calls/text and based on what I Sent him , he told me he would not spend money on bed bug treatment!!! WOW! thank you for not taking advantage of me!!!
My mom was sick w cancer, underwent several surgeries when she realized she had bed bugs from the weekly medical facility visits. Thomas was awesome from the start. He was quick to respond to my frantic call, very thorough, knowledgeable, and helpful. After the first treatment, he always followed up to see how we were doing and what was the status with the bug issue. He came when he said he would and was always on time. It only took two treatments because on my mom's pesky cat. He is running a business, but he also realizes he's dealing with people and their lives. Heaven forbid we ever run into that problem again, he would be my first and only call. He can help! Trust me. Thank you, Thomas for your kindness and professionalism. Both went a long way!
K & A Pest Control were the answer to my prayers. I had taken some medications for a rash wherein I developed an adverse drug reaction with hives covering my skin. During that period I found a bug in my bed. I panicked and assumed that it was a bed bug. I called two pest control companies, spoke to secretarial staff. On a Saturday at 5pm I phoned K & A as they had a 6 month guarantee and great reviews also specializing in bed bugs. WOW! Thomas the manager answered the phone and was extremely informative and professional. I could not believe how available and reassuring he was. He came to my apt. to inspect my home and could find no nasty bugs, thank Heaven. I had a few more questions and phoned Thomas the following day. I already had paid him. He didn't have to speak with me. He took the time and again answered all of my questions. I would never hesitate to utilize this company. The thought of bedbugs is scary. I was literally depressed and I am a medical professional. If you have bed bugs Thomas is your go to person. I cannot say enough about the courtesy and the professionalism I received. He is a wealth of knowledge. I will definitely refer him to people who encounter this problem. Thank you a million times Thomas. You were blessed with a great talent & I can't say enough about the way you treat your clients. A real class act. Do not hesitate to contact. You won't be sorry.
I met Tom in February for a bed bug inspection. He is extremely knowledgeable ,honest and professional. In the last three months, every time I contacted him he quickly replies to my questions and will back to the home if needed. He has given my family a piece of mind which is priceless! I highly recommend K &A. Pest Control. Thank you Tom!
I would like to commend K&A on their services. Thomas is very educated and informative on the life and extermination of bed bugs. It has been 4 weeks now and there haven't been any signs of activity. He keeps in contact to see how things are progressing. I would definitely recommend K&A to anyone. I am very happy with their service. Thank you Thomas
I called another company before I called K& A and K&A definitely proved to me to be a better choice. The minute I called and scheduled an appointment they were here on the spot. They kept up with their check ups and treatments to keep me sure that there was a six month guarantee.
K&A Pest Control was not a first pest control company I called to deal with our bed bug problem. In fact, we had service performed by two different exterminators without much success but at a considerable expense. In January, Thomas at K&A Pest Control offered me a 6 months guarantee and I felt good about that. They performed a first treatment within a week and 2 more treatments two weeks apart, leaving monitoring devices in each room ( under bed legs ). It has been more than 6 months since the last treatment and the entire building is still free of bed bugs. Since March, K&A Pest Control also has treated our building successfully for mice. You are on my speed dial. Thank you Thomas.
Called K&A Pest Control very early in the AM after finding them via Google. By 8:30 AM, the owner called back and explained how they go about bed bug extermination. I was impressed by his confidence and knowledge. Two days later no more bytes. Bed bug extermination was not cheap but definitely effective.
I WANT TO START BY SAYING HOW AWESOME TOM IS!!!! I called this company because both my apartment & my downstairs neighbor’s apartment were infested with bedbugs. Just to give everyone a background. I have been in my apartment for 3 years and have never had issues but my neighbors were fairly new and I believe they brought the bed bugs in. I do understand that this is not my landlord’s fault per se but the law states if two or more apartments have bedbugs then it is the landlord’s responsibility. I called my landlord whom stated he came to my house and discovered nothing. Mind you my neighbor has caught the bedbugs in her daughter’s crib! Furious my landlord could care less not only about us as tenants but for the safety of the children. Since both my neighbor and myself caught the darn bedbugs and put them in a jar we then went to an exterminator who identified them as bedbugs. However, I was told I must have a professional find the bedbugs for legal reasons. I called the original exterminator I had the bugs into but he took too long to reply so I then found this company. Tom was amazing right away! He was extremely informative on bedbugs and gave me a lot of helpful info. He then came out maybe an hour later to check the house. I could tell by the way he searched for the bugs and what he did once he found them that he knew what he was doing. If you want no BS and want someone who’s honest this is the company to call! I must say in a situation like mine where you feel helpless it was comforting to know someone out there cared!
I did my research on bed bug control and found K &A pest control was the best choice to rid my rental property of these pest . Thomas the owner specializes in bed bug control and his results after treatment are the proof. His prices are fair and has a 6 month guarantee on the treatment. If you have a bedbug problem this is the company to call, professional and thorough on inspections and treatments.
Thomas was great. He worked well with my tenants and property manager…and best of all, he seems to have been extremely effective.You can tell he takes pride in what he does. He follows a well thought out process he follows and backs it up with a warranty. His price is higher than some, but once he explains his process, you’ll understand why I say he’s a good value.I will definitely recommend Thomas and K&A Pest Control to family and friends if they ever need it.
We needed immediate help with a bedbug problem, and K&A Pest Control responded right away and took care of things immediately. The owner, Thomas, was present at all times and personally handled all of the treatments. He explained their methodologies, how we can solve the current problem and prevent future infestations. Best of all, they did not have to use dangerous chemicals that could potentially harm our children and pets. I cannot say enough good things about this company and would recommend them to anyone looking to exterminate unwanted pests from their home!
Thomas from K&A was very professional, friendly, and followed up to make sure that the issue was completely solved. I highly recommend them!!
Just a few words to express my gratitude to K&A Pest Control and Thomas who handled a bed bug infestation in our building.
We own a 9 unit apartment building in Springfield Mass. Early in this year one of our residents reported insect problem and we sent local exterminator immediately. In March we received two more calls from upset residents of that building reporting nocturnal bugs that bite. We called our friend in Somerville Mass who had his apartment building treated only a few months earlier for a similar reason. He told us about K&A Pest Control and highly recommended their service. All of the apartments affected were treated on the same day in early April. K&A Pest Control managed the entire process for us. From proper resident notifications, instructions and actually following up with each family on treatment progress. K&A Pest Control even suggested we make our buildingâ€™s laundry facility free to residents for a month due to a considerable amount of washing and drying that was required of our residents as a part of the treatment, in order to get better cooperation. My wife and I received a treatment report after each visit via email. Within 4 weeks all of the apartments were bed bug-free. It has been almost 4 months, and we feel very comfortable recommending K&A Pest Control to anyone with a bed bug problem. Their professionalism and expertise are commendable.
I called K&A Pest Control at 11 PM at night just to leave a message. I was so upset about finding a bed bug in my bed. I found Thomasâ€™s company on the internet and did not expect to hear from anyone until the next morning. I received a call back within 5 minutes and the inspection was scheduled for 8:30 AM next morning. By 9:15 AM the inspection was completed and my piece of mind restored. What I thought was a bed bug turned out to be a beetle. Thank you for your expertise and integrity.
I was terrified when I found bed bug bites on my five-year son and I heard they were very hard and expensive to get rid of but I called K&A Pest Control and they got rid of them completely. We only had to leave the house for less than an hour. There were no strange odors ( it actually smelled very pleasant ) Their price was reasonable and lower than the two other quotes we received, however, K&A Pest Control guarantee was longer. K&A Pest Control showed up on time, clean uniforms and very professional. All of our upholstered furniture and beds were steam cleaned. Thomas, the owner was present throughout the entire process.
Thomas and K&A Pest Control resolved our problem with bed bugs efficiently and to our and our resident's satisfaction.
K & A Pest Control is amazing. When a friend of mine had to have her house treated for bedbugs, she thought I might have brought them home with me. I suspected the same and called another company for a free inspection. The inspector was rude, unprofessional, and seemed very uninformed about bedbugs. I went on K & A’s website and signed up for a document that gave advice on “what to do when you think you have bedbugs.” Through this sign-up, the owner, Thomas, emailed me personally and asked about my problem. I explained my dilemma, of how I believed the previous inspector missed the bugs and I didn’t feel comfortable in my own bed. Thomas was very understanding, patient, and came by the next day to double check. His inspection was thorough. He checked everything: bed, mattress, cracks, bags, closet… (not just the mattress like the other inspector). I could tell he was determined to find a problem to fix. He did not discover evidence of bedbugs, but graciously came by the next day to set up monitors and install the appropriate mattress covers. Luckily, I ended up not having a bedbug problem – just a big scare, but Thomas gave me peace of mind and that is priceless!
When my mother-in-law’s apartment got infested with bed bugs, my husband and I couldn’t believe it because she does not leave her place. And except for occasional doctors visit she is totally dependent on us to bring her everything she needs. But after speaking to Thomas at K&A Pest Control, we learned that the apartment building my mother-in-law lives in was probably infested and the bed bugs actually found their way from the apartment next door into my mother-in-law's place. And as unbelievable as that sounds, it was true because K&A Pest Control resolved the problem.
I’d like to give 2 thumbs up to K&A pest control. After having had another company come in and try to get rid of my bedbug and roach problem and only making things worse. I called K&A pest control and they got rid of my bug problem, now I can sleep without worrying about getting bitten. Thank yo K&A